The Savvy VetTech

Lori Hehn

Lori Hehn is a practicing veterinarian and a contributor and content manager with XPrep Learning Solutions. She has a drive for continual learning and enjoys interacting with veterinary and vet tech students. She also writes veterinary learning books for children.
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Recent Posts

Heatstroke Treatment Review for Vet Techs

by Lori Hehn - July 12, 2018 at 11:00 AM

It is getting hot outside! Heatstroke is very common during the summer and very dangerous. Remind your clients about the dangers of heatstroke. Let's take a moment to review.

Heatstroke is a very serious concern, especially in the hot summer months. Providing good client education on this subject is especially important.

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5 Stress Triggers in Vet Techs

by Lori Hehn - June 21, 2018 at 11:11 AM

Let's face it. A busy veterinary practice can be a stressful environment. Knowing the triggers for stress may help you to manage it better!

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What Should You Have in Your Veterinary Crash Cart?

by Lori Hehn - June 12, 2018 at 9:16 AM

A Veterinary emergency is inevitable. Being prepared and staying calm are the most important things you can do to make sure the patient is properly treated, with the goal being to provide efficient stabilization.

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VetTech Cheat Sheet: 5 Best Veterinary Links For Client Handouts

by Lori Hehn - May 18, 2018 at 3:06 PM

Veterinary technicians play a huge role in client education. You do your best to explain things to the owner, but sometimes when things get busy, you wish you had a really great handout on the subject at hand. Here is a list of some resources for client handouts.

You may wish to share with your practice manager or veterinarian, so they are pre-approved to share or hand out when needed. The Veterinary Partner site is also a great way to brush up on those topics you have been wanting to review yourself!

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8 Ways to Deal With A Cray Cray Veterinary Client

by Lori Hehn - May 11, 2018 at 1:24 PM

A veterinary client can come in all forms. In fact, dealing with them is somewhat of an art form that you will learn over time.

Despite your best work and stellar customer service skills, you will definitely have interactions with clients that are very difficult from time to time. No matter what you do, they will not be satisfied.

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