If you haven't noticed, almost every major veterinary magazine and blog in the past year has published a piece on stress reduction for our pet patients. It seems an obvious concept, but is one that I hadn't thought much about before now! Study on Pets' Fear of Visiting the Vet

As our profession embraces this new #FearFree movement, headed by America's veterinarian Dr. Marty Becker and his daughter and professional trainer Mikkel Becker, we have a lot to change in the veterinary world for the benefit of our pet patients and clients!
Read More




If you weren't able to make it to our Twitter Chat on Client Communication, take a moment to read through it and see what we discussed. We hope you can make it next time! 


Remember that the most common cause of clients being upset is a miscommunication. Mix that with emotions, a sick pet, and money and there is bound to be a grouchy client somewhere.