The Savvy VetTech

What Your Clients Might Not Know About Wellness Plans

by Cathy Barnette - April 1, 2021 at 11:06 AM

If you plan on working in small animal general practice, there’s a good chance you may someday find yourself in a practice that offers wellness plans. A 2015 survey found that 20% of the veterinary practices surveyed offered wellness plans as an option for their clients, although the exact number seems to fluctuate from year to year.1

Wellness plans are often touted as a way to help clients with budgeting, while increasing client compliance with preventive care recommendations. 

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Talking to Veterinary Clients About Dental Extractions

by Cathy Barnette - March 23, 2021 at 8:16 AM

Although dental extractions are a common, everyday procedure in many veterinary practices, they are also a frequent source of frustration for vets, vet techs, and clients. Learning to communicate with clients about extractions more effectively can help alleviate at least a portion of this stress, improving client compliance with these procedures. 

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7 Tips for Vet Techs to Improve the Client Experience

by Cathy Barnette - April 29, 2020 at 12:10 PM

For many clients, visiting the veterinarian is just another chore to check off their to-do list. It’s not good and it’s not bad; it’s just something that needs to be done.

But what if it doesn’t have to be that way? Clients who have a positive experience are more likely to keep returning to your clinic, giving you and your coworkers more opportunities to educate that client and provide optimal care for their pet.

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5 Clients You Might Encounter in a Veterinary Practice

by Cathy Barnette - April 27, 2020 at 8:01 PM

As you work in veterinary practices, day in and day out, you may begin to notice some trends. There are certain types of clients that seem to crop up on a regular basis… and those clients can either make or break your day!

Understanding common clients that you may see in practice, and developing strategies to work with these clients, can go a long way towards helping your career off to a successful start.

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Heatstroke Treatment Review for Vet Techs

by Lori Hehn - July 12, 2018 at 11:00 AM

It is getting hot outside! Heatstroke is very common during the summer and very dangerous. Remind your clients about the dangers of heatstroke. Let's take a moment to review.

Heatstroke is a very serious concern, especially in the hot summer months. Providing good client education on this subject is especially important.

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